Mattermost restricted access to old messages after 10000 limit is reached

Mattermost restricted access to old messages after 10000 limit is reached

We have a problem since the new upgrade.
“10.000-message limit reached. Messages sent before 26. September 2025 are hidden -Restore Access” appeared.
so the messages before that date can not be accessed anymore.
When was this hard restriction implemented. v11?

We are a school and have since corona this Mattermost instance with over 2000 active users and 470000 posts.

is the September 26 a calculated date with the 10000 messages or just access to the last months messages?

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AdvertisementDon't Outlive Your Benefits — Long-Term Care insurance with unlimited LTC funds for as long as you live. Call 1-800-317-0625
AdvertisementDon't Outlive Your Benefits — Long-Term Care insurance with unlimited LTC funds for as long as you live. Call 1-800-317-0625
AdvertisementDon't Outlive Your Benefits — Long-Term Care insurance with unlimited LTC funds for as long as you live. Call 1-800-317-0625

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AdvertisementDon't Outlive Your Benefits — Long-Term Care insurance with unlimited LTC funds for as long as you live. Call 1-800-317-0625
AdvertisementDon't Outlive Your Benefits — Long-Term Care insurance with unlimited LTC funds for as long as you live. Call 1-800-317-0625